Surprise! Your Community Bank is
a Digital Powerhouse

May 21, 2020

Dear Customer,

It’s hard to believe that it has been 2 months since we all started using the word "Pandemic" in regular conversation. Things are changing every day, and we are starting to see a glimmer of light at the end of the tunnel.  The epidemic has rewritten the book for how people live their lives, and banking is no different.  Branch visits and face-to-face interactions have been replaced by safe and secure means to do our banking through digital channels. 

Now, more than ever, BAC is "Digital First"
BAC has been a digital banking pioneer since the early 1990's.  Did you know that we offered desktop banking via dial-up modem long before any other community banks in California? Customers could access deposit and balance information as well as transfer funds electronically.  And, we never looked back.  But don’t worry, you don’t have to be "in person" to get personalized service, and technology will only help enhance our ability to listen and deliver what you need to meet your goals.  So, go ahead and give one of these easy digital solutions a try:

• Open Accounts Online
• Pay bills or see account balances and transaction activity online
• Make Mobile Deposits
• Set up Fraud-monitoring Alerts
• Try Zelle^®! It’s an easy, safe and secure way to send $ to friends and family.
• Visit www.bankbac.com/digital to learn more.

"Digital First" does not mean Digital Only…our branches continue to welcome you!
Remember that many of our branches have convenient Drive-Thru lanes where you can do all your business from the safety of your car.  And, if you’d rather, we have ATM's or "Express Deposit" depositories where you simply drop your deposit envelop for same day service, and leave the rest to us.

We continue to welcome you to our branches and thank you for observing the rules designed to keep us safe.  Please contact us to discuss any banking needs you may have, or simply to say hello.  After all, we are not only your trusted advisors, we are your neighbors and friends. We know your name when you walk through the door, and we love to ask "how's business and how is your family doing?"

PPP News for our Business Customers

• The Small Business Administration released the Application for "Forgiveness" of Paycheck Protection Program (PPP) Loans and we will have information on how to apply for forgiveness in your hands soon.
• Some banks have indicated they will sell their PPP loans prior to forgiveness being completed.  Please rest assured we are planning to hold your loans and work with you through every step of the forgiveness process. 

Thank you!
We hear from customers time and time again that they stay with BAC Community Bank because they feel heard, appreciated and understood.  We want to say a heartfelt "Thank You" for your partnership and friendship.

It is a privilege to serve you.